Shipping policy
Shipping Policy
Effective as of 08/01/2025
At The Fragrance Center, we’re committed to delivering your order quickly, securely, and affordably. Please review our shipping policy below for full details on processing times, shipping methods, and more.
📦 Order Processing Times
- Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
- During high-volume periods (sales, holidays, new drops), processing may take up to 5 business days.
- You will receive an email confirmation with tracking details once your order has shipped.
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (US) | 3–7 business days | $6.95 (Free on $99+) |
| Expedited Shipping (US) | 2–3 business days | Calculated at checkout |
Please note: Delivery times are estimates and may vary due to carrier delays, weather, or holidays.
🌎 International Shipping
Currently, we only ship within the United States. We do not offer international shipping at this time.
📦 Shipping Carriers
We ship via trusted carriers including USPS, UPS, and FedEx. Carrier selection is based on destination, weight, and delivery speed.
📫 Tracking Your Order
Once your order ships, a tracking number will be emailed to you. You can use this number to monitor delivery progress directly through the carrier's website.
🔁 Lost, Delayed, or Damaged Packages
If your order is lost or arrives damaged, please contact us at fragrancecenter8281@gmail.com within 24 hours of delivery. We will work with the carrier to resolve the issue and ensure you’re taken care of.
❗ Shipping Restrictions
Due to shipping regulations, we cannot ship fragrances to:
- P.O. Boxes (for expedited orders)
- APO/FPO addresses
- Alaska, Hawaii, or U.S. territories (for certain items)
If you have any further questions about your order or our shipping policy, feel free to reach out to our customer support team at fragrancecenter8281@gmail.com.